In compliance with the EU-U.S. DPF and the Swiss-U.S. DPF, RaGaPa commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the Swiss-U.S. DPF to Jams Adr, an alternative dispute resolution provider based in Las Vegas, Nevada. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at Jams Adr.
The Federal Trade Commission has jurisdiction over RaGaPa’s compliance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF).
With respect to personal information received or transferred pursuant to the Privacy Shield Framework, we are subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including meeting national security or law enforcement requirements.
Under the DPF guidelines, under certain conditions, you may invoke binding arbitration as a means of dispute resolution. You may also submit using the following link: https://www.dataprivacyframework.gov/s/assistance